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From your account you can start a new order, manage existing orders or update your account information.
Additional Resources
How to Order Online
Policies
Welcome to the Gathering by Chartwells! Our mission is to provide you with exceptional quality, exceptional service and a creative cutting-edge culinary experience. Our professional staff is available to assist in planning your special event Monday- Friday 8:00am - 5:00pm. Please email: catering@dc.edu
When requesting catering for an event, The “CaterTrax” event order system is required in order to request catering. Unfortunately, we are unable to provide services or confirm orders sent via email, text, voicemail or through any other form of communication. Once you have submitted a request and received system confirmation, the catering order will be sent thru CaterTrax to Dominican College Catering (Chartwells Dining Services).
The Dominican College Catering Menu can be found online at dccatering.catertrax.com.
1. For events under 100 people, orders must be received by Chartwells at least three business days (72 hours) prior to the date of the event.
2. For events 100 people or more, orders must be received by Chartwells at least five business days prior to the date of the event.
3. Orders less than the minimum number of guests will be charged the minimum.
4. Depending on the nature of your event, additional catering fees may apply such as: late order fees, cancellation fees, small order fees, and labor charges. (Please see additional sections regarding these fees).
5. Any orders made after the timelines detailed in numbers 1 and 2 above will be fulfilled at the discretion of the Sr. Director of Dining Services.
6. PLEASE NOTE: Catering requires advance notice for all cancellations (Please see the “Cancellations” section below for more details).
Events include disposable/compostable plates, cups and plastic ware unless otherwise purchased.Dominican Catering prides itself on offering balanced and healthful options for all dietary preferences. However, if you are unsure or have special requests please do not hesitate to email catering@dc.edu.
Linen and skirting is included for all food and beverage displays. Additional costs apply to linen for seating tables, registration tables, etc. Contact catering@dc.edufor an estimate.
1. Wait staff is required for all events over 101 people.
2. Wait staff is $225 per staff member and requires a minimum of 4 hours. For every additional hour there is a $30 fee per wait staff per hour.
3. Wait staff is required for all events using china.
4. For plated events the cost is as follows:
a. Plated events with ONE entrée choice require one butler for two tables of 8 to 10 people.
b. Plated events with two or more entrée choices require one butler for each table of 8-10 people.
5. Wait staff may be required for events taking place on the weekend or on university holidays.
6. Wait staff is required for events held on weekends and university holidays spanning two or more meal periods (i.e. breakfast/ lunch; lunch/dinner). The number of wait staff needed will be based on the number of confirmed attendees.
Clients will be charged for all equipment that is broken or not returned at the completion of event.
1. The guaranteed guest count must be received 3 business days prior to the event, for events under 100 people.
2. The guaranteed guest count must be received 5 business days prior to the event, for events of 100 people or more. If the guest count is increased after 5 business days there is a risk that the increase cannot be accommodated and a $50.00 late fee will apply if Chartwells can accommodate the increase.
3. Clients will be charged for the guaranteed guest count or for the actual guest count if it is higher than the guarantee.
1. All events utilizing china require wait staff.
2. China rental is $20 per guest setting – estimate is based on service for a three course meal.
1. For events under 100 people, notice of cancellation must be submitted in writing at least three business days prior to the day of the event. The event will then be cancelled at no charge.
2. For events of 100 people or more, notice of cancellation must be submitted in writing at least five business days prior to the day of the event. The event will then be cancelled at no charge.
3. Events will be CHARGED IN FULL if cancelled after the above deadlines.
4. Weather related cancellations will be discussed on a case by case basis.
Contact catering@dc.edu immediately if you have any questions or concerns.
All internal Dominican College events are tax exempt. External groups must provide a Tax Exempt form.
1. Events outside of Catering hours of operation require a $50 service fee.(Hours of Operation Monday-Friday from 7am-6pm)
2. A Late Fee of $50 is required for orders NOT received by Catering prior to THREE Business Days, for less than 100 people (PO or other payment information must be included).
3. A Late Fee of $50 is required for orders NOT received by Catering prior to FIVE Business Days, for 100 people or more (PO or other payment information must be included).
